An absconding case is filed when an employee stops reporting to work for 7 or more consecutive days without notice, and the employer is unable to contact them or confirm their location.
This is treated as a violation of the labor contract and visa conditions. Once reported:
The employee may be blacklisted or banned from future employment in the UAE.
They may face difficulties in changing jobs, renewing visas, or exiting the country.
The employer must ensure all conditions are met before reporting absconding, as false reports may result in penalties.
If a partner wishes to raise an absconding case, ensure you guide them through the following steps clearly and confidently:
Confirm the employee has been absent for more than 7 consecutive days without approval, and the employer has lost contact completely.
Confirm the employee is still inside the UAE.
The case cannot be initiated if the employee has exited.
To verify this, the partner must submit a DNRD (Dubai Naturalization and Residency Department) report, in case they are not sure of the employee's whereabouts. DNRD report can bee submitted via the partner portal.
Cost: AED 600 (paid separately before proceeding)
Ensure the employer has made documented efforts to contact the employee.
They must send three official emails on separate days (one day apart).
If the employee doesn’t respond to email, they should try WhatsApp or other registered communication channels.
All communication attempts will be submitted to authorities as proof.
End of Service documentation must be prepared.
This document should include the employee’s last working day and a summary of the days absent.
The employer must request the employee to sign this document.
If the employee refuses or doesn’t respond, that refusal can be used to support the absconding case
Trade license and Establishment Card must be valid, and expiry has to be 60 days from the submission of the absconding request
Inform the partner of the absconding cost: AED 6,000, prepare the invoice and send to partner
Once the partner has completed all steps above and confirms readiness to proceed, escalate to the Visa Processor.
Make sure the following conditions and documents are met:
Conditions:
Employee is absent for 7+ consecutive days.
Employer is unable to contact the employee.
Employee is still inside the UAE (confirmed by DNRD report).
Employer has tried to reach the employee via at least 3 written attempts.
End of Service document has been sent to the employee.
Trade license and establishment card must be valid and have at least 60 days to expire
Documents:
Residence Visa copy (RV)
Passport copy of employee
Proof of communication attempts (emails, WhatsApp, etc.)
End of Service document
DNRD report confirming employee is in UAE
Proof of payment
Documents will be sent via email by the Communications CRO, once all documents are in place:
Create manual deal in Zoho.
Submit to Manually to DSO system:
Use “Other Services Request” module
Select request type: Absconding of Employment Service
Attach required documents (RV and passport)
Generate the GOS number
Coordinate with Finance:
Email Shwe/Finance with the GOS number
Finance team will:
Deduct AED 2,500 from Sales Order via DSO portal
Deduct AED 2,500 service fee from IFZA wallet
After confirmation of deductions and document upload, the case is submitted to the Authority. The Authority will attempt to contact the employee directly before officially recording the case as absconding.