Visa for life (VFL) Promotion

Visa for life (VFL) Promotion

IFZA OPERATIONS | Visa for Life Promotion

What is VFL?

The Visa for Life (VFL) promotion is offered by IFZA periodically to attract new clients.

  • Eligibility depends on the month of company incorporation.

  • When eligible, companies may receive one or more visas free for life depending on the number of visas included with their license.

  • The promotion covers only the basic visa fee of AED 3,750.

  • The promotion does not cover additional costs such as:

    • Status change fee

    • Partner/Investor visa fee

  • VFL applies to the first visa and all renewals of that visa.


Communication with Partner (Visa Communication CRO)

When a partner inquires about the Visa for Life promotion, guide them step by step:

  1. Confirm eligibility

    • Check if the company was incorporated in a VFL promotion month.

    • If unsure, refer to the VFL calendar.

    • Explain that eligibility depends on incorporation timing and number of visas in the license.

  2. Explain coverage

    • Covers only AED 3,750 basic visa fee.

    • Excludes status change fee and partner/investor fees.

    • Applies to the first visa and all renewals.

  3. Application guidance

    • When submitting a visa request, the partner must select the Visa for Life option.

    • Visa Processor will check eligibility before proceeding.

  4. Special cases

    • Explain that rejected, cancelled, expired, or withdrawn applications may still be eligible depending on scenario.

    • Make it clear that VFL is not transferrable to a different applicant unless rules allow.

    • Cancellation and status change fees always apply when relevant.



Visa Processor CRO Steps (Internal Process – Not for Client)

Requirements

  • Verify incorporation month against the VFL calendar.

  • Confirm number of visas linked to the license.

  • Check if the VFL option was selected in the visa application.

  • If eligibility is unclear (e.g., Lock & Secure cases), consult the supervisor.


VFL Calendar

The calendar considers when the company was incorporated with IFZA. You need to check the month of incorporation of the very first license deal. 

2020
2021
2022
2023
2024
2025
June
1 visa & up = 1VFL
June
1 visa & up = 1VFL
January
1 visa & up = 1VFL
November
2 visas & up = 1VFL
March
2 visas & up = 1VFL
January
2 visas & up = 1VFL
July
1 visa & up = 1VFL
August
1 visa & up = 1VFL
February
1 visa & up = 1VFL
December
2 visas & up = 1VFL
April
2 visas & up = 1VFL
February
2 visas & up = 1VFL
August
1 visa & up = 1VFL
September
1 visa & up = 1VFL
March
1 visa & up = 1VFL

May
2 visas & up = 1VFL
March
2 visas & up = 1VFL

October
1 visa & up = 1VFL
April
1 visa & up = 1VFL

July
1 visa & up = 1VFL
April
2 visas & up = 1VFL

November
1 visa & up = 1VFL
May
1 visa & up = 1VFL

August
1 visa & up = 1VFL
May
1 visa & up = 1VFL

December
1 visa & up = 1VFL
June
1 visa & up = 1VFL

September
1 visa & up = 1VFL
June
1 visa & up = 1VFL


July
1 visa = 1VFL
2 visas & up = 2VFL

October
1 visa & up = 1VFL
July
1 visa & up = 1VFL


August
1 visa = 1VFL
2 visas & up = 2VFL

November
1 visa & up = 1VFL
September
1 visa & up = 1VFL


September
1 visa = 1VFL
2 visas & up = 2VFL

December
1 visa & up = 1VFL
October
1 visa & up = 1VFL


October
1 visa & up = 1VFL





November
1 visa & up = 1VFL





December
1 visa = 1VFL
2 visas & up = 2VFL




Note: If a company paid Lock & Secure, they can access VFL even in a “Not Eligible” month. Always confirm with supervisor.

Scenarios

The below scenarios explain some specific cases in the past created confusion about how the Visa for Life (VFL) promotion applies. As a general rule, the VFL benefit is never transferable to a different person. If a reapplication becomes necessary within the first 18 months of the visa validity, the client is responsible for paying the full cost of the visa. If the reapplication takes place during the last six months of the visa validity, IFZA will cover the basic visa cost under VFL. In all cases, status change fees and partner or investor fees remain excluded and must be paid separately.

Case
Applicant Type
Next Step
VFL Eligibility
Entry Permit Rejected by Immigration (including MOFA applications) 
Partner requested to reapply for the same person 
Re-Application 
1st Visa fee full payment then renewal is VFL 
Partner decides to transfer the VFL to a different person 
New Application 
1st Visa fee full payment then renewal is VFL 
Entry Permit Not Used (Expired) 
Partner requested to reapply for the same person 
Cancel expired E-Visa → Re-application 
Cancelation fee to be paid; re-application is full payment, then renewal is VFL 
Partner decides to transfer the VFL to a different person 
New Application 
VFL not transferrable; company loses the VFL 
Residence Visa Expired While Outside UAE 
Same Applicant only 
Cancel expired Visa → Re-application 

Outside Cancellation should be paid, VFL can be used for reapplication 

If applicant enters the country on a visa on arrival and applies as inside – SC should be paid 

Residence Visa Cancelled at the Airport (only applicable for same applicant, different applicant not eligible for VFL) 
First 18 months of the visa validity 
Cancel Visa → Re-application 
Outside cancellation to be paid; pay full cost of re-application + SC; renewal is VFL
Last 6 months of the visa validity 
Cancel Visa → Re-application 
Outside cancellation to be paid; re-application will be VFL 
Renewal applicant leaves UAE in the middle of the process, comes back and visa is still valid  
Application can be withdrawn 
Withdrawn → Re-application 
Application can be withdrawn and resubmitted using same VFL (check withdrawal possibility with TL). Client might have to pay 10%, 50%, or 100% depending on the stage of the withdraw and approvals from management.
Application rejected 
Re-application 
Re-application should be paid in full then next renewal will be VFL

Processor Notes:

  • Always add notes in the visa deal explaining the charges and reason.

  • If applicant is inside UAE, status change fee must be paid.

  • If applicant is found medically unfit, follow rejection rules.

  • Withdraw must always be confirmed with Finance. (coordinate with Team Leader)


Submission Process

1. Zoho

  • Create or update the visa deal with correct notes.

  • Confirm if VFL option was selected. If not and the client wants to apply, request written confirmation from client and attach that in the notes.

2. Eligibility Check

  • Verify against calendar.

  • Confirm with supervisor for Lock & Secure cases.

3. Processing

  • Submit visa application normally, applying VFL rules for cost and renewals.

  • If in doubt check the scenarios table above, if still in doubt, check with Team Leader

4. Finance

  • Coordinate with Team Leader for any cancellations, extra fees, or refunds.

  • Ensure all notes are recorded in the deal.


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